Business Continuity for Logistics and Freight Industry During Lockdown and Beyond
Whether you operate a small business or a large corporation, you strive to remain competitive. It is significant to retain current customers while increasing your customer base — and there’s no better test of your capability to do so than right after an adverse event.
Considering the vastness of the freight and logistics industry which has several moving parts, it becomes essential to evaluate each component to efficiently run your business without harming your productivity and output. A critical analysis of your workforce efficiency, technologies capabilities to work from home, and compatibility to adapt to the new normal of working from home has to be verified.
Restoring IT has become critical for most freight and logistics companies, numerous disaster recovery solutions are available. You can rely on IT to implement those solutions. But what about the rest of your business functions? Your company’s future depends on your people and processes. Being able to handle any incident effectively can have a positive effect on your company’s reputation and market value, and it can increase customer confidence.
If your organization doesn’t have a Business Continuity Plan in place, start by assessing your business processes, determining which areas are vulnerable, and the potential losses if those processes go down for a day, a few days or a week or situation such as a global lockdown.
- Identify the scope of your business
- Identify key functionalities
- Identify critical functions
- Identify dependencies between different business areas and functions
- Create a plan to maintain operations and processes seamlessly
Also, the logistics operators need to evaluate the IT systems they specifically require for your businesses and must avoid installing several different platforms which will lead to unnecessary stress on your resources. The cloud systems are the most efficient logistics software compared to web-based systems, as they provide you all the required flexibility to operate in the new normal from home.
Once such cloud system is Logi-Sys enables you to work remotely and operate your freight forwarding and logistics business smoothly as usual. The cloud logistics ERP software automates and integrates the Freight and Transport movements (International & Domestic) operations tightly coupled with Billing, Financial Accounting, and Customer Visibility with additional modules for Warehouse & TMS Software. Serve your customers with “work from home” technology.
Softlink with its over two decades of expertise has always been active to understand the challenges of its customers and we were quick enough to build strategies to help our customers to operate smoothly. We have enabled our customers with real-time reports and analysis, provide workflow engine to monitor business activity with complete visibility, management control tools, and robust security as every data is secured on the cloud.
We have ensured each of our customers is able to run their business as usual through and lockdown and continue it beyond without any interruptions. We believe every crisis is an opportunity to convert into opportunities and we shall discover new ways of working and utilizing technology, which could have a positive impact long after we overcome the current crisis.
