Signs your Logistics Management Software is not helping you grow
You implement a new logistics software.
It was a grand announcement and everyone at the company seemed happy.
After about two months of use, you are reviewing the progress reports and various performance numbers. It grows on you and your management team that the shiny new software isn’t delivering the results that your company was looking for.
Moreover, your team and users are not finding it too comfortable navigating through the software interface. You conclude that you’ve made the wrong software choice and want to get out of the contract soon. If you’re lucky, your vendor may just allow you to cancel the initial contract within a few months. Even in this case, changing a vendor a short while after the implementation — incurs a loss of money, time and causes frustration.
You may choose a customized solution or one off-the-shelf. But if the solution doesn’t resolve even your pre-implementation challenges, your investment stands at risk. You could be using logistics management software for two months or two years. But it’s crucial to understand the signs that your solution isn’t working satisfactorily per your company’s needs. Here are some of the ways you’ll know that it’s time to get out of the sinking hole created by your software.
Have your processes become streamlined? Are your teams still conducting a majority of tasks manually?
Specialized logistics software is designed with the primary task to make life easy for logisticians. Despite the solution, if your operations team continues to coordinate over the phone and email internally, you know the software is as good as absent. Logistics ERP like Logi-Sys automates and reduces up to 45 percent of repetitive work leaving your team from doing manual work. Process workflow and a central database that’s accessible to all teams make coordination seamless.
Do your customers seek answers regularly from your teams?
Customers want limited involvement once they outsource the cargo delivery to your company. They expect your company to provide them the necessary updates once processing begins. When customers don’t receive clarity and feel at the edge about the delayed updates, they begin to ask questions. It is one of the signs that your software isn’t doing enough for your customer’s confidence. Good logistics management systems provide real-time information data about shipments to your team and your customers as well. Trust software that allows customers to view all the status of all their booked shipments.
Does the software provide you insight and forecast on high or low demands?
Gains on revenues and reduction in cost are ways logisticians can build on profit margins. It is also what you’d expect to see in the KPI and performance reports of your software. Stagnant sales numbers and unimproved job turnaround times are indicators that you aren’t getting help from your software. Solutions like Logi-Sys reduce job turnaround time by up to 40 percent and save operational costs by up to 50 percent. Data insights from your daily operations present trends that enable you to forecast demand fluctuations- so you can be better prepared.
Don’t be stuck, choose a solution that gives you freedom
A logistics management solution must resolve your company’s end-to-end challenges so you can experience visible growth. If any of the above signs show up, you know it is time to look for a better solution. Join the list of over 1000 logisticians that are managing their operations with Logi-Sys, a cloud-based ERP serving in 45+ countries.
